Blog

GUEST EXPERIENCE 101 – Part Two: During The Visit

Looking to create guest experiences with the wow factor? Here at Katapult, we are experts in all things Guest Experience. We explore our three key stages for creating a great and memorable experience for your visitors. Today we’re exploring everyone’s favourite stage… during the visit.

GUEST EXPERIENCE 101: Part One – The Pre-Visit

What is Guest Experience? I’m glad you asked. Most people assume that the customer experience starts and ends on the day of the visit. They walk through the doors, they experience the attraction/ exhibition/ pop up event and then leave. Experience over. Well, here at Katapult, we know it can be so much more...

CHANGING THE GAME: HOW INNOVATIVE DESIGN AND TECHNOLOGY IS DISRUPTING THE LEISURE INDUSTRY

What innovation is changing the leisure and entertainment industry? And what role does design play in keeping the leisure industry fresh and exciting? Here we take a deep dive into the design and technology disrupting the leisure industry.

HOW TO AUGMENT GUEST EXPERIENCE AT VISITOR ATTRACTIONS THROUGH SMARTER RETAIL MARKETING

What makes for a good retail guest experience? Taking a recent example of a project we worked on with Drayton Manor Park, here are our top tips for smarter retail marketing.

EXPERIENCES OVER THINGS: HOW THE MILLENNIAL MINDSET IS BOOSTING THE LEISURE INDUSTRY

Can you feel it? There’s a slow and gradual shift happening in our collective consciousness as of late. It started slowly and softly on the fringes, quietly standing at odds with our traditional spending habits.

THE IMPORTANCE OF BEING TURQUOISE

THE IMPORTANCE OF BEING TURQUOISE

How and why do we use the colour we use? What helps us make the decision to choose a specific colour?

Delight your guests – Get phygital with guest experience!

What is a phygital experience? It changes the traditional way of marketing to a more integrated approach that exists effortlessly to create a connection between your brand and the guest across the two worlds...

KATAPULT AT IAAPA 2017: MAKING VR A REALITY

KATAPULT AT IAAPA 2017: MAKING VR A REALITY

Katapult made 4000 mile journey to check out the annual IAAPA (International Association of Amusement Parks and Attractions) Expo. Which is the world’s largest attractions exhibition.

VISITOR ATTRACTIONS: DIGITISING THE PHYSICAL #EAS17

We took a trip to Berlin to join 12,400 visitors at the European Attraction Show (EAS) to discuss the hot topics within the attractions industry. This year there was one clear topic that theme park operators from around the world talked about: digitisation.

KATAPULT NAMED AS A TOP 50 CREATIVE COMPANY AT #CELIVE2016

KATAPULT NAMED AS A TOP 50 CREATIVE COMPANY AT #CELIVE2016

Katapult named as one of the country’s top 50 creative companies! This incredible accolade came from an index compiled by Creative England, an organisation instrumental in investing in England’s future by nurturing and developing our country’s creative and digital leaders.

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Katapult Ltd
28 Ashbourne Road, Derby DE22 3AD, UK

+44 (0)1332 294 416

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