The importance of telling a story to improve the guest experience – Oslo Edition
Don't just read the story, feel the story: We visited Kon-Tiki Museum in Oslo, and discovered it was more than just a story...
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Top 10 most popular attractions used in FECs
IAAPA has recently completed the most comprehensive research reports into FECs. 133 centres surveyed were asked questions based on their visitor numbers, spend and dwell time. But what is keeping visitors engaged and spending money? We’ve listed the top 10 most popular attractions currently being used by FECs and looked into their future successes.
Are VIP passes affecting guest happiness?
Are fast passes and VIP streams affecting your guests' happiness? And what can you do to create happiness for all? The recent findings by Meik Wiking in The Little Book of Lykke show that when people feel a sense of inequality it has an adverse effect on their happiness.
How Technology Is Transforming Visitor Attractions
Around the world, attractions are constantly evolving and pushing the boundaries with modern state of the art technology. Not only to incorporate the latest and greatest attraction engineering systems, but to also help transport the guest into the fully immersive worlds and storylines of their favourite characters and intellectual properties. Leaving that very same guest with memories lasting a lifetime.
[Announcement] Helping Hands Project Partners 2019
International guest experience design agency Katapult, announce the winner of their Helping Hands Project competition 2019.
[Retailtainment 2019] Sell emotions, not clothes
A recent research report by Alton Towers has suggested that Brexit fears will increase the spending by Brits on leisure activities. Brits will cut down on costs elsewhere, to prioritise spending quality time with loved ones.
What Might Will Happen In Leisure And Retail In 2019
Trends are normally forecasts by those not quite in the know. So deep routed in the leisure and retail industries, we know these things are going to happen in 2019. Feast on our expertise and insight...
Google Pix great guest experience to launch new phone
Google have become world beaters on two counts, we think of them as the hottest names in software and technology, but we also think of them as creators of amazing spaces. Who wants to work in the Google offices? *All hands raise*
[FROM GOOD TO GREAT] Derby Museums goes retro with a 1980s style arcade
Earlier this year we told you about a whole new audience that is being created in the heritage sector, through the invention of Museum Lates. In our own city, Derby, the local library is adopting this culture. For one weekend only Derby Library became a 1980s style arcade.
The Best Guest Experience Trends of 2018
Hindsight is a wonderful thing, and never more so than when we are trendspotting! We’ve taken a look back over the year of guest experience design and have hand-picked our top trends of 2018.
10 of the best interactive museum exhibitions
Museums, heritage centres and even art galleries understand the importance of an interactive experience - they help educate, increases dwell time and make for a more enjoyable experience for your guests.
[IAAPA IAE18] The Big Themes
This year saw the biggest IAPPA IAE show ever. It was truly enormous, both in size and in ambition. As always Katapult were in the thick of it and in this blog we will give you some of our highlights on the big themes at the show.