Visitor attractions are always developing and evolving to meet guest needs and commercial KPIs, but understanding your long-term vision can help unlock new opportunities and plan ahead your investment.
Our Guest Experience Strategy is the ideal spring board for your subsequent plans, investments and design & build briefs. We will focus your visitor attraction on the next 5-10 years, and discover the plans and improvements that can be made to the narrative, brand, guest experience, commercials and operations.
Our guest experience strategy has enabled our clients, and will enable you, to make clear decision on:
Get started with our Guest Experience strategy to see how we can turn your long-term vision into an actionable reality.
We’ve worked with family entertainment centres, heritage attractions, franchise brands, operators, sports and touring attractions to create their long-term guest experience strategy. Speak to the Katapult team today to find out more.