We are all about the people. Creating and building genuine connection is the lifeblood of our business. We don’t just work with clients, we connect and grow with them, we socialise and have fun with them and we rely on them like they do on us. All of our people are important to us; our clients, our team, our partners & suppliers and our community.

  1. See past the job titles and connect with the human beneath
  2. Be of service to others
  3. Mean it – create a genuine bond because you want to, not because you have to
  4. Be your own unique self


Our creativity is the way we weave our magic in the world. We dream big, we believe, we are brave. Our creativity engages everyone around us with the desire to be part of something amazing. Creativity breeds creativity and we truly believe what we create is what the world wants.

  1. Every one of us has a unique creative talent
  2. Start first and always with creative exploration to solve any challenges
  3. We are open because we are confident – open to ideas, to alternatives and to collaborations
  4. Our creativity is why we win the work we do


To always deliver results for our clients (including us) is the route to long-lasting client relationships, better briefs and partnership working.

  1. Every touch point is an opportunity to impress our clients
  2. Understand the client’s goals, focus on successful outcomes and do things properly
  3. Make the client look good in the eyes of their peers
  4. Anyone can deliver a project; no one else can offer the Katapult experience


To always be true to yourself and act with the best of intentions cultivates a tolerant, open and honest environment. Authenticity means speaking up if you disagree and can see a better solution. Share your opinions, voice your questions and don’t be afraid to admit when you don’t know the answer.

  1. Know yourself; understand your strengths and weaknesses
  2. Keep promises and commitments made to others
  3. Be honest and transparent
  4. Challenge assumptions


To always poke, prod and explore, leaving no stone unturned, means a new perspective can be found and exciting possibilities will appear before our eyes. Be proud of our achievements but always ask, “what could we have done better?” Constantly strive to improve yourself and the company in order to do things better every day.

  1. Start with why
  2. Listen
  3. Think around it, under it, over it, scratch it, tickle it
  4. Be willing to learn from everyone

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