IAAPA has recently completed the most comprehensive research reports into FECs. 133 centres surveyed were asked questions based on their visitor numbers, spend and dwell time. But what is keeping visitors engaged and spending money? We’ve listed the top 10 most popular attractions currently being used by FECs and looked into their future successes.
Are fast passes and VIP streams affecting your guests' happiness? And what can you do to create happiness for all? The recent findings by Meik Wiking in The Little Book of Lykke show that when people feel a sense of inequality it has an adverse effect on their happiness.
International guest experience design agency Katapult, announce the winner of their Helping Hands Project competition 2019.
A recent research report by Alton Towers has suggested that Brexit fears will increase the spending by Brits on leisure activities. Brits will cut down on costs elsewhere, to prioritise spending quality time with loved ones.
Trends are normally forecasts by those not quite in the know. So deep routed in the leisure and retail industries, we know these things are going to happen in 2019. Feast on our expertise and insight...
Google have become world beaters on two counts, we think of them as the hottest names in software and technology, but we also think of them as creators of amazing spaces. Who wants to work in the Google offices? *All hands raise*
Earlier this year we told you about a whole new audience that is being created in the heritage sector, through the invention of Museum Lates. In our own city, Derby, the local library is adopting this culture. For one weekend only Derby Library became a 1980s style arcade.
Hindsight is a wonderful thing, and never more so than when we are trendspotting! We’ve taken a look back over the year of guest experience design and have hand-picked our top trends of 2018.
A blog for museum curators - you understand the importance of an interactive experience - they help educate and make for a more enjoyable experience. Here's 10 great examples.
This year saw the biggest IAPPA IAE show ever. It was truly enormous, both in size and in ambition. As always Katapult were in the thick of it and in this blog we will give you some of our highlights on the big themes at the show.
I attended a session at IAAPA's IAE in Orlando today that delivered on the inspiration promised in the session title "Inspiring Women of Disney Parks". What was odd (and refreshing) is that Micky & Minnie didn't get a look in. Apart from a very few brief references to the parks and characters, these women simply talked about being leaders.
The BBC broke the story of "shopping centres in crisis" on the 1st November - maybe publishing a day before, on Halloween, would have been more apt. Experts say, "the demise of "major anchor stores" such as BHS and Toys R Us and the rise of online shopping has caused a downward spiral." So what should shopping centres do to maintain and increase footfall?